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Flat rates 7 days a week, 24 hours a day.

Call for less than 5 cents per minute to all major capital cities

Customer service support available 7 days a week.


With Flatworld™ we are committed to providing the best service possible for our customers. We have simplified our fees and structures to be absolutely transparent in our offers. The beneficiary is you, the customer, who does not need to remember complicated models of when it is the most economical time to make calls, with us you get a flat rate all day every day.

We offer support with sign up and product enquiries during business hours 7days a week.
Our business hours are 9:00am to 5:30pm on weekdays.

Call Flatworld™ Customer Service on: 1300 136 266

Or e-mail us at: helpdesk@eftel.com.au

For instructions on how to use our service please click HERE

For details on our office locations and telephone numbers please click HERE